For remote assistance we use ZOHO ASSIST.
It is a one time connection to me. Download the file below for your system (click the link). Install the program. When you run the program it will need a Code that I will send/text you to connect.
Windows (Microsoft Computers)
OSX (Mac Desktop and Laptops)
iOS (iPhones and iPads): Customer App - Zoho Assist
Android (Andriod based phones and tablets) Customer App - Zoho Assist